You’ve just been involved in a car accident and now it is time to file a claim. How will your insurer handle it? Will they pay you exactly what you are entitled to receive? Will they see your side and cut you a check as soon as possible? While most policyholders assume that their claim would be handled at a rapid rate and that they wouldn’t have to deal with any hassles to get it paid, unfortunately, this doesn’t happen very often. While your company may have claimed that they have your best interest in mind and are there to help you get through rough times like these, the fact is, your insurer isn’t your friend and isn’t really concerned with what you’re going through following the collision.
The truth is, your insurer is all about bringing in profits, and like any other business, they will do what they have to do to keep the money flowing in. Whether this means cutting policyholders who get into multiple accidents within a specific timeframe or denying car accident claims, they will do it and won’t think twice about it. And while insurers will continually bring in money each and every month as vehicle owners must pay their premiums, you could be left struggling to make ends meet simply because you still have to pay your insurance bill but now have to cover additional expenses you initially thought your insurer would pay.
The point is, insurance companies are looking to make money in any way they can, even if that means leaving you “out in the cold.” And to help us further prove our point, below highlight a few examples of when insurers have displayed behavior that indicates they aren’t your friend but simply another entity you must pay for their services.
- They’ll delay paying your claim. Although your policy may provide coverage for the accident you were involved in, your insurer may make you wait weeks before settling your claim leaving you with potential expenses such as those for a rental car or having to pay for your vehicle to get repaired.
Now you should know that claimants are protected under the Unfair Claims Settlement Practices Act, which states that it is a violation of the law if an insurer “Unreasonably delays the investigation or payment of claims by requiring both a formal proof of loss form and subsequent verification that would result in duplication of information and verification appearing in the formal proof of loss form.” Under other circumstances might an insurer be violating the law if they delay processing your claim for unnecessary reasons. However, the only way to be sure that your insurer is, in fact, doing so is to have Alexandria, LA car accident attorney Davey Jones investigate the matter.
- As mentioned above, they won’t hesitate to drop you. According to a prior State Farm customer who shared her experience on Consumer Affairs, which is a source that allows individuals to rate companies and share their thoughts and feedback on what it was like working with them, she was dropped from her insurer after it was determined that she was at fault for one accident she was involved in and partially for another. After having been a customer for more than seven years, she was shocked to learn that her insurer would drop her after having had a few bad encounters on the roadway.
- They provide you with a far lower amount than what you estimate your total damage to be worth. This happens all too frequently and many accident victims often walk away from the incident accepting a settlement from their insurer that doesn’t quite cover the true damage that has been done.
- Denying your claim without providing valid justification. While insurers know that if they “refuse to pay claims without conducting a reasonable investigation” that they are violating the Unfair Claims Settlement Practices Act, some still do it. Generally, we refer to this as an insurer who is “acting in bad faith,” and it would be wise to have an accident lawyer working on your side if you suspect your insurer or that of the at-fault party is exhibiting any type of behavior that indicates they are violating the law.
As much as policyholders would like to trust their insurer, many find they can’t after they realize their claims aren’t being handled fairly after an accident occurs. Therefore, if you were recently involved in a wreck in Alexandria, LA and want to be sure your claim is not only processed in a timely manner but that you are provided with a fair settlement offer, we recommend you contact the Jones Law Firm located in Alexandria today. Our office will gladly assist you with the entire claims process and take the necessary forms of action if your insurer decides they don’t want to pay you what you are rightfully due.
The Jones Law Firm is located at:
1330 Jackson Street
Alexandria, LA 71301